Privacy Policy

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BigSol (“BigSol”, “we”, “our”, or “us”) operates the website https://bigsol.io and related applications, including https://app.bigsol.io (collectively, the “Services”).

This Privacy Policy explains how we collect, use, and disclose information when you use our Services.

We do not require users to create accounts or provide personal information to access the core features of the Services.

When you voluntarily contact us (e.g. via email or support inquiries), we may collect:

• Your email address
   
• Any information you choose to provide in your message
   

When you connect a blockchain wallet (such as Phantom or other Solana-compatible wallets), we may collect:

• Your public wallet address
   
• Public blockchain data associated with that address (e.g. token balances, transactions)
   

⚠️ We do not collect private keys, seed phrases, or passwords.
Wallet interactions are handled by third-party wallet providers.

We may automatically collect limited technical information, including:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited and usage data
   

This data is used solely to maintain, secure, and improve the Services.

We use information to:

• Provide and operate the Services
   
• Enable blockchain interactions requested by users
   
• Monitor performance, security, and usage
   
• Respond to inquiries or support requests
   
• Improve functionality and user experience
   

We do not sell personal data.

Transactions conducted through the Services are recorded on public blockchains.
Blockchain data is public, immutable, and outside our control.

BigSol does not control, store, or modify blockchain transaction data.

We may use basic cookies or analytics tools to:

• Understand how users interact with the Services
   
• Improve performance and reliability
   

You may disable cookies through your browser settings.

The Services may rely on or link to third-party services, including but not limited to:

• Blockchain networks
   
• Wallet providers
   
• Infrastructure providers (e.g. RPC services)
   

We are not responsible for the privacy practices of third parties.
Please review their policies separately.

We implement reasonable technical and organizational measures to protect information.
However, no system is completely secure, and we cannot guarantee absolute security.

The Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.

Continued use of the Services constitutes acceptance of the revised policy.